Principal Product Designer — AI & Enterprise Platforms

29 Years experience

8 Healthcare awards

5-8x SDLC acceleration^*

Enterprise AI.
Product Experience.
Agentic Delivery.

I shape human-centered experiences for AI and enterprise platforms, connecting product strategy, design craft, governance, and agentic delivery—from problem framing to working products.

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Positioning: Principal Product Designer
Base: Miami / Remote
Focus: AI + Enterprise Platforms
Proof: 8 awards + 5-8x SDLC^*
Contact: info@josephpagan.com

Featured case / Human-guided agentic SDLC

NearHalo: A human need. An agentic product team.

A personal experience became the starting point for a product—and an opportunity to apply agentic SDLC across research, design, engineering, testing, and launch. This film shows how I orchestrated specialist AI agents while retaining ownership of product direction and decisions.

Watch the story Explore the case study

Film frame showing Joseph with his father, captioned My AI product team

Watch the film · 3 min 18 sec

Selected Work

Work index.

01 Healthcare / Enterprise Product Baptist Health Award-winning enterprise healthcare experience leadership, connecting product design, engineering partnership, technical feasibility, and AI-enabled workflows. View case 02 Enterprise UX / Capgemini Sogeti (Capgemini) AI-platform experience strategy, governance workflows, stakeholder alignment, executive storytelling, and agentic delivery across complex enterprise programs. View case 03 Marketing / Analytics / Conversion Next Level Marketing Design and front-end leadership across growth systems, analytics, content structure, lead capture, and conversion paths. View case 04 AI Product / Consumer App Mixology AI AI-native consumer product system for prompt-to-output recipe flows, brand, interface, and launch presence. View case 05 AI Product / Agentic SDLC NearHalo From a human need to a family-care product: product direction and design decisions carried through a specialist-agent development lifecycle. View case

Recognition

Awards & recognition.

DANDA Awards

Baptist Health PineApp 2.0 · 2025

PlatinumMobile Application
PlatinumPatient Portal
PlatinumMobile Website
SilverResponsive Design (Web & Mobile)

eHealthcare Leadership Awards

Baptist Health PineApp 2.0 · 2025

PlatinumBest Overall Digital Patient Experience (Healthcare System)
PlatinumBest Overall Digital Patient Experience, Web Portal
PlatinumBest Mobile Experience (Healthcare System)

Digital Health Awards

Baptist Health PineApp 2.0 · Spring 2025

BronzePatient Portal

Sogeti / Capgemini

Internal recognition

GEM AwardOutstanding contribution

Capabilities

What I do.

AI product experience directionExperience strategy, product visualization, and usable AI-enabled systems

Enterprise platform strategyComplex workflows, product architecture, technical feasibility, and scalable adoption

AI governance workflowsModel-owner patterns, role permissions, human-review gates, and executive visibility

Healthcare product systemsPatient and employee experiences designed for trust, accessibility, and operational reality

Agentic SDLC + design-to-codeEstimated 5-8x faster research, concepting, prototyping, and handoff^*

Design leadership + alignmentTeam direction, stakeholder rhythm, workshops, demos, and executive communication

Approach

Turn complex AI and enterprise strategy into product systems teams can deliver.

01 Frame complex product, workflow, and adoption problems around clear user and business outcomes.
02 Align product, design, engineering, governance, and executive stakeholders around executable direction.
03 Move teams from concept to scalable systems through prototypes, agentic delivery, and human-review gates.

Private Access

Want the deeper work?

Detailed case studies, leadership artifacts, process decisions, and AI-platform walkthroughs are available for focused hiring conversations.

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